Clerk IV - Accounts Receivable
$43,300–$79,310 year
Remote
Job Summary
Collect outstanding accounts receivable from the existing client base while resolving customer billing problems and reducing delinquency. Identify underlying payment delays, coordinate internal resources to resolve issues, and contact customers directly regarding open accounts. Prepare collection letters, spreadsheets, and account statements; run credit hold reports daily to release orders and communicate reasons to internal parties. Build relationships between sales and credit management, coordinate collection activities across departments, and implement process improvements. Meet individual goals for current percentage, over-60 days, and unapplied cash resolution while proactively identifying and managing business risks with sales.
Required Qualifications
- Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations obtained through completion of a two-year associate's degree program or four-year bachelor's degree
- Five (5) years directly related and progressively responsible experience
- Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity
- Knowledge of Microsoft Word and Advanced Excel such as writing formulas, pivot tables and v-lookups
- Knowledge of general accounting principles
- Outstanding mathematical and analytical skills
- Outstanding organizational skills; attention to detail
- High School Diploma/GED or equivalent experience
- Associate's degree in finance, accounting, or a related field, or equivalent experience
- 3+ years of experience in cash application, credit and collections, contracts and chargebacks, or a related field
- Ability to meet strict deadlines and complete work accurately
- Good verbal and written communication and presentation skills
- Strong interpersonal and leadership skills
- Strong mathematical and analytical skills
- Ability to multitask in a fast-paced, high-volume, transactional environment
- Effective problem-solving and critical thinking skills
- Ability to resolve cash posting issues quickly and creatively
- Advanced knowledge of banking procedures and fundamental accounting principles
- Detailed knowledge of the accounts receivable and cash application process
- Experience operating in multiple software and ERP systems
- Proficiency in 10-key data entry
- Proficiency with Microsoft Office applications
- Ability to handle confidential information
- Working knowledge of processing cash for various payment types
Desired Qualifications
- Credit Business Associate (CBA), Certified Bookkeeper (CB), or equivalent certification
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