Clerk, Front Desk - The Elmore Hotel
On-site · Southlake, Texas, United States
Job Summary
Front Desk Clerk at The Elmore Hotel delivers warm, professional guest registration/check-in and check-out experiences in a fast-paced luxury-hospitality setting. Responsibilities include greeting guests and visitors, registering advance reservations, processing payments, settling accounts at check-out, and providing accurate information about hotel services, rates, and local attractions. The role requires strong guest-service orientation, ability to handle multiple tasks, cash handling and basic accounting skills, effective English communication, knowledge of hotel facilities, and teamwork with front-office, valet, bellman, and accounting staff. The position emphasizes maintaining confidentiality, safety procedures, key control, and participating in ongoing training to ensure guest satisfaction.
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