Clerical Support Clerk
On-siteVancouver, British Columbia, Canada
Vancouver, British Columbia, CanadaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Conduct reception and clerical support functions within a multidisciplinary community health team at Vancouver Coastal Health. Manage a multi-line switchboard, handle business writing, and organize prioritized workloads while meeting deadlines. Troubleshoot software-related problems and maintain satisfactory relationships with clients, staff, and external agencies. Operate office equipment and apply basic accounting principles within a client-centered care model. Complete a Criminal Records Review Check as required.
Required Qualifications
- Grade 12
- Office Administration Certificate
- Medical Terminology
- one year recent related experience
- equivalent combination of training and experience
- Exceptional customer service and communication skills
- Working knowledge of office procedures
- Ability to operate a multi-line switchboard/phone system
- Ability to keyboard 5,000 keystrokes per hour
- Business writing skills
- Knowledge of basic accounting principles
- Demonstrated ability to work under pressure and to anticipate potential problems/conflicts and take appropriate action
- Ability to organize and prioritize
- Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff
- Ability to deal tactfully and effectively with coworkers, clients and staff from other agencies
- Demonstrated skill in using a variety of office equipment and computer software programs
- Demonstrated ability to work independently and within a team
- Ability to prioritize and organize workload and meet deadlines
- Demonstrated ability to troubleshoot and solve software related problems
- Physical ability to perform the duties of the position
- Successful applicants may be required to complete a Criminal Records Review Check
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