Clerical Staff

Manage diverse office clerical duties including answering telephones, bookkeeping, typing, word processing, stenography, machine operation, and filing. Communicate effectively with customers, employees, and individuals to answer questions, disseminate information, take orders, and address complaints. Maintain and update filing, inventory, mailing, and database systems while compiling, sorting, and routing incoming and outgoing mail. Review records to respond to requests and compute, record, and proofread data. Utilize logic to identify solution strengths, manage time and calendars, and obtain necessary equipment and materials.