Clerical - Receptionist
On-siteNew Brunswick, New Jersey, United States or Middlesex, New Jersey, United States
Job Summary
Answer telephone, screen and direct calls, and provide information to callers regarding departmental operations and programs. Greet persons entering the organization, direct them to the correct department or staff member, and monitor staff and visitor building access while maintaining security awareness. Receive and relay messages, sort mail and deliveries, and prepare correspondence and documents. Schedule appointments, maintain the appointment calendar, and organize conference and meeting room bookings. Monitor and maintain office equipment and supplies, control inventory relative to the reception area, and keep all reception areas neat and professional.
Required Qualifications
- High School Diploma
- Possess knowledge of administrative and clerical procedures
- Possess knowledge and ability to utilize computers, and relevant software applications
- Possess knowledge of customer service principles and practices
- Possess ability to work a multi-line switchboard and multi-task responsibilities
- Exhibit professional personal presentation maintain confidential information
- Ability to organize and plan work responsibilities or assignment
- Demonstrate attention to detail
- Demonstrate initiative, reliability and stress tolerance
- Ability to speak and/or signal people to convey or exchange information
- Ability to deal with people beyond giving and receiving instructions
- Must be adaptable to performing under stress and when confronted with persons acting under stress
- Ability to read a variety of correspondence, reports, ordinances, forms, charts, etc.
- Ability to prepare correspondence, reports, budgets, personnel records, requests for proposals, forms, studies, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style
- Ability to speak before groups of people with poise, voice control and confidence
- Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagrammatic form
- Ability to deal with several abstract and concrete variables
- Ability to record and deliver information
- Ability to explain procedures
- Ability to follow oral and written instructions
- Must be able to communicate effectively and efficiently in a variety of technical or professional languages including insurance, personnel and governmental terminology
- Ability to utilize mathematical formulas
- Ability to add and subtract
- Ability to multiply and divide
- Ability to utilize decimals and percentages
- Ability to inspect items for proper length, width and shape
- Ability to coordinate hands and eyes rapidly and accurately in using office equipment
- Ability to handle a variety of items such as office equipment
- Must have minimal levels of eye/hand/foot coordination
- Must be able to differentiate between colors and shades of color
- Ability to talk and hear
- Must be able to communicate via telephone
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to compose and write routine reports
- Ability to effectively present information and respond to questions from administrators, staff and the general public
- Close vision
- Color vision
- Depth perception
- Ability to lift up to 50 lbs
Desired Qualifications
- Experience with data entry or previous office experience
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