Class a Lead Support Driver - Requisition 3976
On-site · Albuquerque, New Mexico, United States or Goodyear, Arizona, United States
Job Summary
Lead Support serves as the Area Manager’s primary operational partner and second-in-command, providing day-to-day frontline support to CDL drivers, coordinating route coverage, training and retraining drivers, and managing service cases to ensure safety, efficiency, and customer satisfaction. Acts as a field leader to reinforce company standards, maintain communication between drivers, dispatch, and management, and support routing optimization across AZ/NM/NV. Preferred education is Associates degree or higher or demonstrated competency; valid driver’s license required; 2-3 years experience preferred; Class A CDL is a plus. Responsibilities include resolving service issues, scheduling and closing service cases, onboarding and field training for new drivers, monitoring safety and productivity, and maintaining effective use of routing/software tools (Excel, Samsara, Roadnet). Travel is required to cover routes and support operations in field environments, with frequent office and field work and exposure to outdoor conditions. Benefits include competitive compensation, growth opportunities, and a culture focused on safety and teamwork.
Required Qualifications
- Associates degree or higher or demonstrated competency
- Must have a valid driver’s license
- 2-3 years of experience preferred
- Class A CDL is a plus
- Truck dispatching experience preferred
- Must be able to read, write and follow verbal and written instructions in English
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