Claims Service Specialist
$52,000–$52,000 year
Hybrid · Melville, New York, United States
Job Summary
Auto Claims Specialist engages customers to guide them through their coverage and the steps to get back on the road. Responsibilities include managing incoming calls, collecting accident facts, investigating claim details, gathering statements from involved parties, and facilitating resolutions with empathy and care. Requires strong customer service and problem-solving skills, ability to multitask across platforms, and experience in high-volume call centers with KPIs. In-office role with 80% on-site and 20% off-site work, located at 2 Huntington Quadrangle, Melville, NY. Education required: High School Diploma or GED; licensing/continuing education supported. Availability to work evenings, weekends, and holidays. Salary: $52,000 annually.
Required Qualifications
- High School Diploma or GED required; College degree preferred
- Customer-facing claims experience preferred
- Available to work evenings, weekends, and holidays
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