Claims Service Representative, Part-Time, REMOTE (Anywhere in Canada)
$37,544–$52,166 year
RemoteCanada
Job Summary
Claims Service Representative role handling remote, part-time customer-service-focused insurance claim support in Canada. Responsibilities include reviewing call reports, providing personalized service, forwarding reports, coordinating with vendors/adjusters, handling branch inquiries, maintaining a service lapses database for root-cause analysis, and advising on proper next steps per client guidelines. Requires high-speed internet, rotating weekend shifts, and a remote-work setup; compensation includes hourly pay with weekend coverage. Demonstrated communication, data-entry accuracy, and ability to manage customer needs in a fast-paced, service-oriented environment are essential.
Required Qualifications
- Post secondary education is required
- Minimum of 1 year of customer service or administrative experience
- Knowledge of insurance/service industry or related experience preferred
- Strong computer and telephone skills
- Effective communication skills in English
- Attention to detail
- Team player with a strong commitment to quality and customer service
- Excellent time management and organizational skills
- Ability to adapt to change and handle shifting work demands
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