Claims Representative - Indianapolis, IN
$63,800–$78,000 year
On-siteIndianapolis, Indiana, United States
Job Summary
Work with policyholders, physicians, attorneys, and contractors to ensure claims are resolved in a prompt, fair, and courteous manner. Explain policy coverage to third parties, complete thorough investigations, and document facts relating to claims. Determine the value of damaged items or accurately pay medical and wage loss benefits. Negotiate settlements with policyholders and resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, or recovering outstanding dollars. This in-office role in Indianapolis requires a four-year degree and customer service experience, offering a salary range of $63,800 to $78,000. Federated provides an exceptional training program to prepare new hires for these responsibilities.
Required Qualifications
- Current pursuing, or have obtained a four-year degree
- Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
- Ability to make confident decisions based on available information
- Strong analytical, computer, and time management skills
- Excellent written and verbal communication skills
- This is an in-office position that will work out of our Indianapolis, IN office, located at 9785 Crosspoint Blvd. A work from home option is not available.
Desired Qualifications
- Leadership experience is a plus
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