Claims Representative IAP - Workers Comp Training Program (On-Site Concord, CA)

Attend the comprehensive 4-week concept-based learning and professional training program, followed by onboarding and mentorship. Adjust various levels of workers' compensation claims under close supervision by processing incoming documents, communicating with injured workers, insureds, medical providers, and attorneys, and investigating new and existing claims through medical records, employer reports, and witness statements. Determine coverage, compensability, and appropriate benefits while documenting files, coding activities, and preparing detailed reports. Administer claim benefits including indemnity and medical benefits through calendared action items to ensure state compliance. Participate in virtual and in-person meetings, claim reviews, and business functions as needed for educational training and discussions.