Claims Representative - Glendale, AZ
$63,800–$78,000 year
On-siteGlendale, Arizona, United States
Job Summary
Work with policyholders, physicians, attorneys, and contractors to ensure claims are resolved promptly, fairly, and courteously. Explain policy coverage to third parties, complete thorough investigations, and document facts relating to claims. Determine the value of damaged items or accurately pay medical and wage loss benefits. Negotiate settlements with policyholders and third parties, resolving claims by paying, settling, or denying them as appropriate. This in-office role in Glendale, AZ requires a current four-year degree and customer service experience in retail, hospitality, or similar fields. Candidates must demonstrate strong analytical skills and the ability to make confident decisions based on available information. Federated provides an exceptional training program to teach claims fundamentals, and the position offers a salary range of $63,800 to $78,000.
Required Qualifications
- Current pursuing, or have obtained a four-year degree
- Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
- Ability to make confident decisions based on available information
- Strong analytical, computer, and time management skills
- Excellent written and verbal communication skills
- This is an in-office position that will work out of our Glendale, AZ office, located at 5701 W. Talavi Blvd.
- A work from home option is not available.
- All candidates must be legally authorized to work in the United States for any employer.
Desired Qualifications
- Leadership experience is a plus
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