Claims Processor
On-site · New Holland, Pennsylvania, United States
Job Summary
This role processes Super Service auto claims per company guidelines with settlement authority up to $3,500, provides claims customer service to agents, policyholders, and claimants, verifies coverages, investigates and evaluates claims, assigns independent adjusters/appraisers as needed, pursues subrogation and third-party liability contributions, notifies supervisors of settlements exceeding authority, establishes reserves, issues vendor payments, and supports CSR/Subro with reporting and fraud detection.
Required Qualifications
- High school or equivalent education required
- Ability to learn basic knowledge of insurance coverages written by the company required
- Effective communication skills required
- Ability to understand basic insurance terms and law required
- Ability to learn through on-the-job training required
- Ability to work effectively with company computer systems required
- Willingness to participate in insurance related study courses preferred
- Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required
- Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required
- Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required
- Ability to perform the essential functions of the job with or without reasonable accommodation required
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