Claims Handler - French Speaker (m/f/d)
HybridLisbon, Lisbon, Portugal
Lisbon, Lisbon, PortugalHybridFull TimeMid LevelLarge
Full TimeMid LevelLarge
Job Summary
Investigate and process damage claims efficiently, ensuring they align with guidelines while collaborating with internal teams, insurance companies, authorities, and damage experts. Provide exceptional customer service by communicating with clients in French and English, making informed decisions to contribute to a seamless claims management process. Handle a variety of cases, maintaining dynamic quality standards. Submit application documents in English. Join a global workplace with hybrid working options and access to AI tools.
Required Qualifications
- Experience in claims management or customer service case solving
- Passion for client interaction
- Exceptional written and verbal communication skills
- Problem-solving mindset
- Outstanding communication and negotiation skills
- Solution-focused working style
- Ability to interact effectively with clients, insurance companies, and legal entities
- Fluency in French
- Fluency in English
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