Claims Handler
Hybrid · Telford, England, United Kingdom
Job Summary
Claims Handler to deliver end-to-end motor claims service, building client and insurer relationships, reporting, chasing and advising customers from the First Notification of Loss through to the settlement of claims. Requires insurance experience, strong customer service, and MS Office skills. Excellent communication and interpersonal abilities, proactive mindset, initiative, and resilience are essential, along with strong organisational and teamwork capabilities. The role offers a 35-hour working week with hybrid remote working in Telford, UK, and opportunities for career progression, learning, and professional qualifications.
Required Qualifications
- Some insurance experience
- Strong Customer Service Experience
- Microsoft Office knowledge – Word, Outlook, Excel
- Excellent communication and interpersonal skills
- Proactive attitude, with the ability to use initiative
- Excellent organisational skills
- The ability to work under pressure, while maintaining attention to detail
- Effective teamworking skills
- Confident oral and written communication skills
- Willingness to learn
- Resilience, to enable you to deal with problems and constructive criticism
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