Claims Examiner/Member Services Representative

Process medical, dental, and vision claims with speed and accuracy while professionally responding to member and provider requests via telephone, email, and in-person. Assess and resolve problems within your scope of authority, escalating complex issues to senior staff as needed. Clearly document all customer contacts and support other claims examiners and the administrative team. Maintain excellent interpersonal skills and employ clarity, efficiency, and compassion in all communications. This full-time, in-office role converts to hybrid work after the initial training period.