Claims Coordinator, PSA

Claims Coordinator to join Collectors Claims team, providing essential assistance to customers during their times of need. Key responsibilities include receiving, reviewing, and processing payment requests; drafting and sending settlement/release agreements; maintaining insurance logs; keeping detailed records of claim activities and decisions; providing timely status updates on payments; delivering exceptional internal customer service via phone and email; and collaborating with internal stakeholders to process payment requests. Onsite role in Santa Ana, CA, requiring 5 days per week in the office. Proficiency in Microsoft Word, Excel, and Google Suite; Salesforce knowledge is a plus. 2+ years of administrative experience and strong organizational/communication skills are desired.