Claims Associate - Whippany, NJ

Claims Associate role in Whippany, NJ focused on delivering high-quality customer service in the insurance claims department. Responsibilities include creating and maintaining carrier portal access instructions, updating claim schedules and inventories, entering losses into the agency claims system, reporting and following up on new claims, coordinating with carriers and adjusters, preparing claim kits for renewals, maintaining reporting guides, reconciling claims inventory, and participating in carrier/stewardship meetings. Requires strong communication, detail orientation, professionalism, and the ability to work with technology and data; preferred Bachelor’s degree or related experience, valid driver's license, ability to travel, and ongoing insurance license/CE requirements.