Claims Assistant
On-siteWest Des Moines, Iowa, United States
Job Summary
Receive, gather, and transmit claims information from insureds, claimants, and internal staff promptly. Maintain accurate data on the computer system throughout the claim process, including final settlements. Generate daily checks for medical payments and compile reports on designated accounts as requested. Handle medical workers' compensation claims and general liability and auto claims across multiple jurisdictions. Assist adjusters with mandatory State Reporting, payment of bills, and managing correspondence with medical providers. Manage multiple tasks simultaneously with strong organizational skills.
Required Qualifications
- High school diploma
- 0-2 years claims experience
- Understanding of Workers' Compensation, General Liability, and Auto insurance coverage
- Proficiency in claims processing procedures
- Strong organizational skills for managing multiple tasks simultaneously
- Invests in the understanding and application of claims principles and practices and insurance coverage interpretation as it relates to consulting, evaluating, and resolving claims
- Actively contributes to defined workflows, including related processes, procedures, and deliverables, and utilizing resources to deliver a world class client experience and adhering to compliance requirements
Desired Qualifications
- College degree
- Strong background in Workers' Compensation and/or General Liability and Auto coverage
- Experience with mandatory State Reporting
- Payment of bills
- Managing correspondence with medical providers
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