Claims Assistant - Entry Level (ON-SITE Concord, CA)
$37,440–$41,600 year
On-siteConcord, California, United States
EXPIREDConcord, California, United StatesOn-siteFull Time$37,440–$41,600 yearEntry LevelAssociates DegreeEnvironmental ServicesMedium
Full TimeEntry LevelAssociates DegreeMediumEnvironmental Services
Job Summary
Set up and enter new claims into the claims management system, inputting and reviewing notes and diaries as instructed. Process payments, handle mail by filing, faxing, and photocopying, and prepare or send letters, reports, and forms. Answer and initiate telephone calls, set up medical appointments, and provide customer service as required. Other activities include preparing and distributing computer reports and performing duties as assigned to support the organization's quality program. This entry-level role supports claims staff and utilizes Microsoft Office products within a team environment.
Required Qualifications
- High school diploma or GED
- Six (6) months of clerical or customer service experience or equivalent combination of education and experience
- Excellent oral and written communication
- PC literate, including Microsoft Office products
- Strong organizational skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
- Clear and conceptual thinking ability
- Excellent judgment and discretion
- Ability to handle work-related stress
- Ability to handle multiple priorities simultaneously
- Ability to meet deadlines
- Computer keyboarding
- Travel as required
- Hearing
- Vision
- Talking
- Credit security clearance, confirmed via a background credit check
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