Claims Administrative Assistant

Track claims by matching physical files against the Claims Management System and uploading incoming mail documents. Review documents left on the desk by departing team members, assign them, and generate weekly reports on claims counts. Clean files for closing, unassign settled or closed claims, and track rep assignments for the Director and Team Leaders. Monitor calls for team members out of the office and log requests for information, especially POLs for claims with no assigned estimator. Handle other administrative and clerical activities requested by the department.