Claims Adjuster- Miami, FL
$45,000–$65,000 year
On-siteMiami, Florida, United States
Job Summary
Investigate and assess auto insurance claims across segments including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units. Determine coverage, valuation, and exposure to resolve claims efficiently and fairly. Collect and analyze statements from involved parties while maintaining accurate claim reserves. Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements. Adhere to ethical standards while interacting with internal and external stakeholders. Provide exceptional customer service to all parties involved. This role requires a bilingual candidate with at least six months of claims handling experience and a valid all lines 6-20 license.
Required Qualifications
- High School Diploma or G.E.D.
- 6 months of claims handling or intake experience
- Bilingual in English and Spanish
- Hold a valid all lines 6-20 license
- Strong customer service and communication skills
- Basic proficiency in Microsoft Office
- High school diploma or equivalent
- Bachelor's degree in business, or related field preferred
Desired Qualifications
- Active insurance adjuster's license preferred; must obtain and maintain as needed
- Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues
- Strong organizational and time management skills to handle multiple tasks efficiently
- Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities
- Excellent verbal and written communication skills
- Ability to articulate solutions clearly and concisely
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