Claims Adjuster
On-siteRoseville, Minnesota, United States
Job Summary
Open and enter claims daily, process claims for various agents and national accounts, and communicate daily with customers. Maintain up-to-date information in the Berger Claim System and answer the Claim Department main phone line to determine the correct course of action. Work with General Managers, Customer Service, Operations, and Drivers to obtain accurate information, assign outside repair vendors based on location and expertise, and scan documents into the company imaging system. Submit vendor payments and allocate claim responsibility for supervisor approval weekly, while filing claim files once closed out. This role requires a detail-oriented candidate to handle a high-volume workload in a fast-paced environment, managing reports and vendor payments within a task-driven framework.
Required Qualifications
- High School Diploma or Equivalent
- Roseville, MN
Desired Qualifications
- Minimum of 2 years customer service and/or office experience
- Excellent customer service, communication and conflict resolution skills
- Well organized, detail oriented and the ability to complete tasks on schedule
- Word, Excel and Microsoft Outlook knowledge
- Ability to compose letters and emails in a professional manner
- Basic accounting knowledge
- Ability to work well as part of a team as well as independently
- Good decision maker
- Ability to multi-task within a fast paced, high demand environment, handle a high volume workload while meeting deadlines and constantly changing priorities
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