Claim Specialist - Property Field Inspection
$59,060–$90,000 year
Remote · Marshall, Minnesota, United States
Job Summary
Property Field Inspection Claim Specialist conducts on-site inspections for residential and commercial property claims, assesses damages, gathers evidence, and prepares detailed reports to support claim handling. You will meet with insureds, explain coverage, estimate damages, and help navigate the claims process while delivering customer-focused service. Responsibilities include inspecting properties, collaborating with policyholders, agents, and other parties, handling claims up to exposures of $500,000, evaluating coverage, negotiating settlements within policy limits, and complying with local regulations. This remote-field role is based in Marshall, MN, with the option to work from home using a mobile office, and may require travel outside the assigned area. Preferred qualifications include a Bachelor's degree in a related field or equivalent experience; experience with Xactimate/XactContents and construction knowledge are a plus. A valid driver's license is required, and the role may require Rope and Harness Safety Training. Competitive salary range is provided, with benefits and potential incentives." ,
Required Qualifications
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and claim handling practices
- Knowledge of both residential and commercial building construction
- Familiarity with local regulations and compliance requirements in your assigned territory
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and negotiate settlements
- Detail-oriented with strong organizational and analytical skills
- Proficient in using claims management software and other relevant tools
- Physical agility to allow for frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
- May be required to complete Rope and Harness Safety Training
- A valid driver's license is required
Additional Requirements
- Must reside within the listed Marshall, MN zip codes (territory service area)
- Must be able to travel as needed within assigned territory and potentially to other territories
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