Civiledge Data Admin
On-sitePasay, Metro Manila, Philippines
Pasay, Metro Manila, PhilippinesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Input and maintain student enrolment forms, White Card EOI, evidence forms, LLN assessments, training outcomes, and survey results in the aXcelerate SMS. Review student files for RTO compliance, follow up on missing documentation, and retrieve job tickets from Alloc8 to assign students, confirm availability, and log hours. Maintain physical and digital filing systems and document archives per record-keeping standards while providing front-line telephone and email support for prospective student inquiries.
Required Qualifications
- RTO Compliance Awareness: Understanding of RTO administrative standards, enrolment documentation (LLN, White Card, evidence forms), and strict compliance checks.
- Student Management System (SMS) Literacy: Proven ability to handle structured data entry and record maintenance in RTO Student Management Systems (specifically aXcelerate).
- Scheduling Platform Experience: Familiarity with job ticket allocation and scheduling software (specifically Alloc8 or similar workforce management tools).
- High Attention to Detail: Exceptional precision when processing student records, verifying compliance documents, and tracking job hours.
- Communication & Admin Skills: Professional written and verbal communication skills for fielding inquiries, contacting students, and liaising with trainers.
Desired Qualifications
- Direct prior experience working within an Australian Registered Training Organization (RTO) or VET sector environment.
- Hands-on proficiency with aXcelerate SMS and Alloc8 scheduling platforms.
- Experience administering construction or trade-related training programs (e.g., White Card certifications, ticketed courses).
- Intermediate MS Excel skills for tracking student job hours, rosters, and completion rates.
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