City Manager, St. Louis
HybridSt. Louis, Missouri, United States
Job Summary
Ensure proper supply of driver capacity to manage customer delivery demand for assigned markets. Recruit, train, and supervise the local market driver fleet while assisting with weekly payroll. Monitor daily order flow and driver performance to improve market metrics, making proactive recommendations to senior leadership. Partner with Customer Service, Account Management, and Dispatch staff to resolve service escalations and optimize existing account performance. Identify key improvement areas to assure ongoing client satisfaction. This entry-level management role reports to the General Manager and requires a hybrid schedule with on-site presence at client locations and periodic travel.
Required Qualifications
- Proven ability to work independently and make good decisions with minimal direction
- Clear and precise communication skills - both written and verbal
- Strong leadership skills, with an ability to both serve and direct team activities
- Positive interpersonal skills, maintaining a positive attitude while working with individuals in different departments, and in pressured situations
- Strong Analytical skills (you will need to review complex data, draw accurate conclusions, and make business recommendations)
- Strong problem-solving skills, with an ability to react quickly and work well in a dynamic environment
- Experience in same-day delivery or healthcare logistics is a plus
- Must have access to reliable transportation, as periodic travel to client sites or meetings is required
- Candidates must have access to reliable transportation, as periodic travel to client sites or meetings is required
Desired Qualifications
- Experience in same-day delivery or healthcare logistics is a plus
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