Citizens Teller - Part Time
$43,680–$43,680 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Greet customers in branch lobbies, demonstrate mobile app and ATM usage, and create personalized experiences by connecting clients to Bankers for advanced financial goals. Educate customers on products and benefits while adhering to all financial policies, including proper cash handling and state regulations. Assist with critical decisions regarding business building, home buying, and long-term financial planning. This part-time role requires 20 hours per week, with flexible schedules including weekends and evenings. Candidates must possess a high school diploma or GED, at least six months of transaction processing experience, and one year of customer service experience. Qualified applicants must complete a video interview assessment within seven days of receiving the link.
Required Qualifications
- High School degree or GED
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
Desired Qualifications
- 1 year of experience processing transactions (cash and/or digital payments)
- Motivates others, like teammates, business partners, and specialists, through collaboration
- Process-oriented, energetic, detail-oriented and ability to multitask effectively
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