Citizens Teller - Part Time - Bilingual - Spanish or Portuguese
$50,112–$60,944 year
On-site · Newark, New Jersey, United States
Job Summary
Citizens Teller - Part Time in Newark, NJ. Provide in-branch banking experiences including greeting customers, demonstrating mobile app/ATM usage, processing transactions, and offering personalized financial solutions while adhering to policies. Role emphasizes customer service, cross-selling opportunities, and helping customers achieve financial goals in a part-time, 20-hour/week schedule with weekends/evenings as needed. Will work in a branch environment and participate in assessments/interviews as part of the hiring process.
Required Qualifications
- High School degree or GED
- Bilingual in Spanish or Portuguese
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
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