Citizens Teller
$43,680–$43,680 year
On-site · Pennsylvania, United States
EXPIREDPennsylvania, United StatesOn-sitePart Time$43,680–$43,680 yearMid LevelHigh School Or EquivalentBankingUnknown
Type
Part Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Industry
Banking
Job Summary
Greet customers in the lobby, assist with transactions using mobile app or ATMs, educate customers on Citizens products and services, provide personalized financial solutions to meet customer needs, connect customers with Bankers for next steps, and ensure adherence to financial policies and cash handling procedures; includes customer service, digital technology usage, and schedule flexibility (including weekends/evenings).
Required Qualifications
- High School degree or GED
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
- Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.
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