Citizens Teller
$42,994–$52,998 year
On-sitePortsmouth, New Hampshire, United States
Portsmouth, New Hampshire, United StatesOn-siteFull Time$42,994–$52,998 yearHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Greet customers in branch lobbies, demonstrating mobile app and ATM usage to complete simple transactions. Create personalized experiences by connecting clients to Bankers for long-term financial goals while adhering to all cash handling policies and state regulations. Identify customer needs through active listening and problem-solving to recommend relevant products and services. Complete a video interview assessment within seven days of receiving the link.
Required Qualifications
- High School degree or GED
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
- Must complete a video interview assessment within 7 days of receiving the link
Desired Qualifications
- 1 year of experience processing transactions (cash and/or digital payments)
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