Citizens Teller - Bilingual - Spanish Required
$42,994–$52,998 year
On-siteRhode Island, United States
Rhode Island, United StatesOn-siteFull Time$42,994–$52,998 yearHigh School Or EquivalentBankingEnterprise
Full TimeHigh School Or EquivalentEnterpriseBanking
Job Summary
Greet customers in branch lobbies, demonstrating mobile app and ATM usage to complete simple transactions. Create personalized financial solutions by educating clients on products and connecting them with bankers to achieve long-term goals. Adhere to all financial policies, including proper cash handling and state regulations, while listening to identify needs and problem-solve customer issues. Maintain strong communication skills to build lasting relationships and refer customers to appropriate specialists. Complete a video interview assessment within seven days of receiving the link.
Required Qualifications
- High School degree or GED
- Minimum of 6 months experience processing transactions (cash and/or digital payments)
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
- Strong listening and communication skills
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
- Ability to problem solve and provide solutions to customer issues
- Customer-centric to deliver exceptional service
- Comfortable with using digital technology to support the delivery of business goals
- Ability to work branch hours, which can include weekends and evenings
Desired Qualifications
- 1 year of experience processing transactions (cash and/or digital payments)
- Motivates others, like teammates, business partners, and specialists, through collaboration
- Process-oriented, energetic, detail-oriented and ability to multitask effectively
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