Citizens Branch Manager
$91,797–$102,300 year
On-site · Florida, United States
Florida, United StatesOn-siteFull Time$91,797–$102,300 yearMid LevelHigh School Or EquivalentBankingUnknown
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown
Industry
Banking
Job Summary
Lead branch performance and sales growth as a Branch Manager in a high-volume retail banking environment; coach and develop team to deliver exceptional customer service, meet sales and branch goals, and maintain operational integrity. Drive customer experience through digital-first banking, build community partnerships, ensure compliance with SAFE Act and NMLS requirements, and guide colleagues in delivering product and service value while managing P&L.
Required Qualifications
- High School diploma or equivalent required
- Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world-class customer service, and operational integrity in a high-volume branch environment
- 4 years sales management experience in Retail or Branch Banking environment
- Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment
- Drive an exceptional customer experience validated through customer satisfaction surveys
- Maintain strong partnerships with community & civic organizations
- Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a unique identifier from the NMLS
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