CIAM Analyst (ID:3529)
On-siteAmsterdam, North Holland, The Netherlands
Job Summary
Design, analyze, and support Customer Identity and Access Management (CIAM) solutions across customer-facing platforms, focusing on identity flows including user registration, login, MFA, and Single Sign-On (SSO). Analyze fraud patterns to support adaptive and risk-based authentication use cases while contributing to customer journey and UX design for secure login experiences. Support and validate API-based integrations using Postman and SQL, model identity data integrations, and ensure implementations align with security best practices and zero-trust principles. Perform testing, troubleshooting, and operational analysis of CIAM solutions, balancing security and user experience while collaborating with cross-functional teams. Ensure compliance with privacy, security, and regulatory requirements such as GDPR.
Required Qualifications
- 6–8 years of experience in Identity and Access Management with a strong focus on CIAM
- Hands-on experience with CIAM platforms such as Azure AD B2C, Okta, or ForgeRock
- Strong understanding of CIAM identity flows including registration, login, MFA, and SSO
- Solid knowledge of OAuth 2.0, OpenID Connect, and JWT token concepts
- Good security awareness in identity management, including zero-trust architecture principles
- Experience modeling data integrations, attributes, mappings, and API-based identity flows
- Working knowledge of GDPR principles such as consent management, data minimization, and user rights
- Strong communication skills with the ability to explain complex security and identity concepts to non-technical stakeholders
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