Christine - Road Supervisor
$53,394–$53,394 year
On-siteNaples, Florida, United States
Job Summary
Supervise day-to-day activities of operators to ensure compliance with operational requirements for safe bus operations, including corporate safety training processes. Provide guidance on responding to customer complaints, safety issues, and time-off requests by assessing situations and determining appropriate courses of action. Monitor on-time performance, evaluate direct-report personnel regularly, and administer discipline as necessary. Collect and audit employee DVIs while ensuring adherence to company policies through action and speech. Prepare and submit required reports in a timely manner. Maintain open availability with a flexible schedule.
Required Qualifications
- Commercial Driver's License with Passenger Endorsement
- Must have open availability - flexible schedule
- Ability to multitask and pay extreme attention to detail
- Self-motivated with the ability to prioritize and problem solve
- Knowledge of Microsoft Office Suite with intermediate to advanced excel skills
- Outstanding interpersonal and communication skills
- Excellent customer service skills
- Able to lift 25+ pounds, climb stairs, and be on your feet for an extended period
Desired Qualifications
- Minimum of 5+ years of experience in Operations Management with 3 years in transit industry preferred
- college education can be substituted for up to 2 years required work experience
- Experience in public or private alternative transportation demand management (TDM)
- Knowledge of DMV policies and procedures
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