Chinese speaking Customer Service Administrator
Hybrid · Cheltenham, England, United Kingdom
Job Summary
Chinese-speaking Customer Service Administrator to provide excellent service via phone, live chat, and written communications. Responsibilities include assessing applications and reviewing documents using established guidelines and quality standards; handling reassessment requests and complaints with professionalism; supporting quality assurance, compliance and fraud prevention activities; and collaborating with colleagues across the wider team, including contributing to training and shared service goals.
Required Qualifications
- Degree qualified or able to demonstrate equivalent relevant experience
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