Children's Village Chief of Operations
$94,615–$126,766 year
On-sitePontiac, Michigan, United States
Job Summary
Provide leadership and oversight for daily program operations, focusing on safety, regulatory compliance, staff development, and quality improvement. Plan, direct, and supervise subordinate supervisors and staff, offering coaching, guidance, and ongoing performance support. Monitor program and staff performance to identify improvement opportunities and implement solutions that strengthen operational effectiveness. Conduct daily reviews of restraint, seclusion, and Crisis Prevention Institute interventions to ensure compliance with Department of Child Welfare Licensing standards. Collaborate with multidisciplinary teams to ensure programs operate effectively and consistently while maintaining strict confidentiality regarding sensitive organizational information. Provide leadership coverage based on operational needs, which may include evening and weekend hours.
Required Qualifications
- Master's degree from an accredited college or university with a preferred major in Business Administration, Public Administration, Project Management, or closely related field of study
- At least three (3) years of full-time work experience planning, directing, and exercising control over special projects, grants, and training initiatives, including two (2) years of experience in a supervisory capacity
- Bachelor's degree from an accredited college or university with a preferred major in Business Administration, Public Administration, Project Management, or closely related field of study
- At least five (5) years of full-time work experience planning, directing, and exercising control over special projects, grants, and training initiatives, including two (2) years of experience in a supervisory capacity
- Considerable ability to initiate, plan, develop, coordinate, implement, and evaluate special projects and grants
- Considerable knowledge of the Michigan Department of Health and Human Services (MDHHS) licensing rules and regulations and other statutes, ordinances and case law pertaining to juveniles
- Considerable ability to compile statistics, decipher and evaluate pertinent information, and present oral and written reports to officials and other interested groups or individuals
- Considerable ability to organize and carry out complex written and oral instructions and to exercise mature judgment and initiative in analyzing problems and recommending solutions
- Considerable ability to establish and maintain effective working relationships with professional personnel, officials, private organizations and the public, and to promote agency needs and services
- Considerable knowledge of supervisory techniques
- Considerable ability and skills in analyzing and developing budgetary needs and requests
- Reasonable ability to utilize current word processing, spreadsheet, database, e-mail and Internet software
- Reasonable knowledge of shelter care, residential treatment, community-based programming, and detention programming
- Must submit to immunizations as requested by the Department of Health & Human Services and to periodic tuberculin skin tests or chest X-rays at County expense
- Before beginning employment, candidates will be required to provide Children's Village with documentation from the Michigan Department of Health and Human Services that they have not been named in a central registry case as the perpetrator of child abuse or child neglect
- Applicants being considered for hire will be asked to sign a form authorizing Children's Village to request and receive a criminal history check in accordance with the privacy act of 1974
- Applicants for positions at Children's Village cannot be considered per Michigan licensing rules if they have been convicted of either of the following: (a) Child Abuse or Neglect. (b) A felony involving harm or threatened harm to an individual within the 10 years immediately preceding the date of hire
- Ability to communicate work-related information clearly and professionally
Desired Qualifications
- Preferred major in Business Administration, Public Administration, Project Management, or closely related field of study
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