Children's Care Manager
$41,600–$52,000 year
On-siteRochester, New York, United States
Job Summary
Conduct regular home visits and case management services for youth aged 5-11 with mental health diagnoses, complex trauma, or chronic conditions in Monroe County. Facilitate individualized strength-based Plans of Care, develop Care Teams, and assist families in creating safety/support plans while making independent recommendations on immediate risk factors. Complete CANS-NY assessments, maintain accurate clinical documentation, and provide referrals to community resources for housing, social, and mental health needs. Inform families about psychiatric diagnoses and arrange evening availability as required.
Required Qualifications
- Bachelor's of Arts or Science degree with two years' related experience
- Master's degree with one year of related experience
- equivalent experience in lieu of education
- Valid NYS driver's license in good standing
- use of an automobile
- Ability to work evening hours as needed
- Ability to develop strong working relationships with clients, families and service providers
- Ability to engage, plan, communicate and understand youth and families
- A strong understanding of children's Mental Health issues
- A strong knowledge of Children's Mental Health
- Ability to drive
- Ability to walk short distances
- Ability to use stairs
- Ability to leave a location quickly
- Regularly practices adherence to the Program/Agency standards
- Ensures documentation/policy requirements are being followed
- Demonstrates, promotes and practices cultural competency towards clients through respect and understanding
- Recognizes and embraces the diversity of teams
- supports and develops the strengths of each individual youth and family
- Consistently maintains positive relationships with clients/families and other service providers in the community
- Provides regular case management services to assigned caseload
- Maintains the required amount of billable services for each youth on their caseload
- Facilitates the development of a Care Team
- carries out and individualized and strength-based Plan of Care
- Assists families in managing and planning for safety needs
- creating individualized safety/support plans
- Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions
- Assures that clients and families obtain the services they need
- Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs
- Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community
- Arranges own schedule to be available to clients and families in their homes/community
- working evenings if needed
- Will complete the CANS-NY assessment for all youth
- Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports
- Documents all client contacts
- assumes responsibility for maintaining clinical records in accordance with Agency Standards
- Ensures documentation is accurate and completed on time
- Participates in regular weekly supervision
- Remains current in the field
- supports best practice models within the program
- Participates in ongoing training and professional development provided by the agency
- strong communication and written skills
- the ability to form and maintain positive relationships
- Ability to effectively lead and coach others
- Strong attention to detail
- Helping customers gives you energy
- Get charged up by interacting with others
- Must be available for weekend shifts
- You believe that food is central to our lives
- Passionate about excellence
- If you have a smile to share, we'd love to have you
- We want amazing humans
Desired Qualifications
- A strong knowledge of Children's Mental Health preferred
- Master's degree preferred
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