Chief Risk Officer
On-siteAlbuquerque, New Mexico, United States
Job Summary
Provide executive leadership and oversight of Enterprise Risk Management, Compliance, Legal, Fraud Prevention, Quality Assurance, Vendor Management, and Account Resolutions functions. Develop, implement, and maintain ERM tools, policies, practices, reporting mechanisms, and risk assessments across the organization. Identify, evaluate, monitor, and mitigate operational, financial, regulatory, compliance, strategic, and reputational risks while overseeing regulatory compliance programs and evaluating internal controls. Serve as the primary liaison with the NCUA and external audit firms to ensure successful examinations and audits. Lead the vendor management program and direct the Account Resolutions team to ensure compliant, member-focused collection and resolution activities. Participate in key governance committees, including the Loan Charge-Off Committee and Asset Liability Committee, and prepare risk, compliance, and governance reports for executive leadership and the Board of Directors. Supervise subordinate managers and promote operational excellence while supporting strategic planning and risk-informed decision-making.
Required Qualifications
- Bachelor's degree in Business, Finance, Accounting, Risk Management, Law, or a related field
- Minimum of ten (10) years of experience within a financial institution environment
- Demonstrated expertise in enterprise risk management, regulatory compliance, business continuity, fraud management, vendor management, Bank Secrecy Act (BSA), internal audit, external audit, and legal functions
- Proven experience managing NCUA examinations and regulatory relationships
- Experience preparing and delivering executive and Board-level reporting
- Demonstrated success developing and implementing organizational strategy and enterprise-wide initiatives
- Minimum of five to ten (5-10) years of progressive senior leadership experience with responsibility for leading managers and multiple functional areas
- Extensive knowledge of enterprise risk management principles, practices, and regulatory requirements within the financial services industry
- Strong understanding of NCUA regulations, compliance frameworks, BSA/AML requirements, and audit processes
- Exceptional strategic thinking, analytical, and problem-solving skills
- Ability to assess complex risks and develop practical, business-focused solutions
- Proven leadership, coaching, and team development capabilities
- Excellent verbal, written, presentation, and interpersonal communication skills
- Strong relationship-building skills with regulators, auditors, executive leadership, Board members, and external partners
- Ability to influence and drive organizational change while maintaining a collaborative, member-focused culture
- High level of integrity, professionalism, sound judgment, and commitment to ethical business practices
- Proficiency in risk reporting, governance practices, and executive-level decision support
Desired Qualifications
- Advanced degree (MBA, Juris Doctor, Master's degree, or equivalent)
- Professional certifications related to risk management, compliance, auditing, or financial services
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