Chief Revenue Officer
RemoteUnited States
Job Summary
Own the full revenue engine by driving new business sales, expansion, and retention across Sales, Customer Success, and Marketing functions. Set and execute go-to-market strategy for enterprise and mid-market restaurant and hospitality accounts while building channel-specific growth plans with clear annual and multi-year goals. Lead high-performing teams to deliver rapid, sustainable revenue growth in a subscription SaaS model, reducing churn and expanding net revenue retention through proactive partnership with Customer Success leadership. Develop pricing tactics, sales methodology, and performance metrics to hold the organization accountable, while maintaining a pulse on the competitive landscape to inform product and services strategy. Report on pipeline health, forecast accuracy, and revenue performance to the CEO, board, and PE ownership, representing BBI as an ambassador to the broader restaurant community.
Required Qualifications
- 7+ years of commercial executive leadership
- 5+ years of recent experience building, growing, and leading a revenue-generating organization (Sales, CS, and/or Marketing)
- Proven track record of delivering rapid revenue growth in a B2B SaaS environment
- Experience leading Sales, Customer Success, and Marketing under one commercial organization
- Strong track record of building, scaling, and coaching high-performing teams
- Comfort operating in a PE-backed environment
- Deep understanding of subscription economics: ARR, NRR, churn, expansion, CAC/LTV
- Entrepreneurial, hands-on 'player-coach' approach
- Established network within the restaurant/hospitality industry
- Forward-thinking and tech-savvy with modern CRM and sales/marketing automation experience
- Executive presence with boards, investors, and enterprise customers
- Bachelor's degree
Desired Qualifications
- ideally in restaurant, hospitality, or foodservice technology/SaaS
- MBA
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