Chief Operations Officer
On-siteAtlanta, Georgia, United States
Job Summary
Oversee all service delivery programs, facilities, and fleet assets to ensure operational excellence, regulatory compliance, and financial sustainability. Translate strategic vision into actionable plans for programs, IT, and workforce development while driving continuous quality improvement and data-informed decision-making. Manage vendor contracts, staffing models, and capital investments to support scalable growth across multi-site operations. Represent the organization in board meetings and build relationships with funders, regulators, and community partners. Frequent travel to locations across Metro Atlanta is required; a valid driver's license and reliable vehicle are mandatory.
Required Qualifications
- Bachelor's degree in Human Services, Social Work, Healthcare Administration, Public Administration, Business, Sociology, Special Education, Rehabilitation Counseling, or Psychology
- Ten to 15-years of progressively responsible leadership experience in human services, healthcare, behavioral health or nonprofit operations
- Demonstrated experience overseeing multi-site operations and multidisciplinary leadership teams
- Extensive knowledge of Medicaid-funded services, licensing, and regulatory requirements and compliance practices
- Must maintain a valid driver's license, reliable personal vehicle, and required insurance
- Frequent travel to the organization's locations across Metro Atlanta required
Desired Qualifications
- Master's of Business Administration/(Master's of Human Services (MBS, MHS, MPS) preferred
- familiarity with accreditation processes and standards, including CARF accreditation standards preferred
- Experience overseeing Information Technology functions, facilities, fleet management, or other operational support services preferred
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