Chief Operating Officer
On-sitePetoskey, Michigan, United States
Job Summary
Lead strategic direction and oversight of clinical operations, systems, patient communications, and scheduling across the 28-center network. Partner with the executive team to advance the mission of expanding access to quality dental care, while developing operational strategies that drive growth and continuous improvement. Recruit and mentor a high-performing clinical management team, including regional and office managers, and own practice-level budget targets to achieve P&L and cash flow goals. Collaborate cross-functionally with Clinical Operations, Finance, Marketing, HR, and IT to ensure seamless integration of new systems and initiatives. Participate in executive strategic planning and champion a culture of accountability, integrity, and service excellence.
Required Qualifications
- Bachelor's degree in Business Administration, Healthcare Management, or a related field
- 5+ years of experience in dental practice management or operations, including experience in a multi-location setting (7+ locations)
- Strong knowledge of dental practice operations, including scheduling, patient flow, billing, and insurance processes
- A proven track record of leading high-performing teams and implementing operational strategies that drive growth and efficiency
- Strong business acumen with the ability to analyze financial and operational data
- Familiarity with dental industry regulations and compliance requirements
- Exceptional interpersonal, communication, and public speaking skills, with the ability to relate to people at all levels of an organization
Desired Qualifications
- Master's degree
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.