Chief Experience Officer
On-site · Edwardsville, Illinois, United States
Edwardsville, Illinois, United StatesOn-siteFull TimeSenior LevelNot SpecifiedUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Job Summary
Chief Experience Officer leading the community's day-to-day operations and setting strategic goals; oversee resident care standards, hiring, training, and mentorship; ensure regulatory compliance; foster collaboration with residents, families, physicians, and care teams; manage budgets and financial performance; build relationships with local healthcare providers and community resources; requires 3+ years of healthcare leadership experience and strong strategic/communication skills.
Required Qualifications
- Minimum of 3 years leadership experience in a healthcare setting, preferably in assisted living, skilled nursing, or a related field is required.
- Strong strategic thinking and planning skills, with the ability to translate ideas into actionable plans.
- Excellent communication, interpersonal, and relationship-building skills.
- Demonstrated ability to work collaboratively and cross-functionally with various teams and stakeholders.
- Experience with data analysis, customer feedback, and customer experience metrics.
- Passion for delivering exceptional experiences to customers and a commitment to excellence.
- Ability to think creatively, innovatively, and outside the box to drive results.
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