Chick-fil-A Leland FOH/ BOH Shift Leader
$31,200–$35,360 year
On-site · Leland, North Carolina, United States
Job Summary
Front or Back of House Shift Leader at Chick-fil-A Leland. Oversee daily drive-thru, front counter, or kitchen operations; ensure compliance with food safety and sanitation standards; train and schedule kitchen staff; supervise performance evaluations; ensure recipes and presentation standards are followed; address customer inquiries; maintain cleanliness and organization of work areas; monitor food costs and assist in budgeting for the kitchen; lead by example to foster a positive, high-performing team in a fast-paced environment.
Required Qualifications
- Previous leadership experience in a restaurant setting
- Strong knowledge of food management practices, including safety regulations
- Excellent team management skills with the ability to motivate and train staff effectively
- Familiarity with POS systems for efficient order processing
- Proven experience in hospitality or restaurant management is an asset
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong communication skills, both verbal and written, to interact with staff and customers effectively
- Flexibility to work various shifts, including evenings and weekends as needed
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