Chef de service de district - Garantie Montréal / District Service Manager - Warranty Montreal
$76,100–$114,300 year
RemoteCanada
Job Summary
Develop and execute business plans to achieve district warranty waste reduction and customer participation (CPA) goals. Manage warranty administration, goodwill spend, and field action completion while ensuring dealers follow service policies and procedures. Conduct regular face-to-face contacts with dealers to support audit processes, verify warranty labour rates, and enforce minimum training standards. Assist with legal cases and host district business meetings to drive performance. Liaise between GMCC, the dealer network, and customers to improve retention and resolve compliance issues.
Required Qualifications
- Strong communication and leadership capabilities
- Bilingual (Oral and written)
- Superior analytical abilities combined with great decision-making skills
- Ability to work independently and in cross-functional team environments
- Valid Driver's License
- Willingness to travel
- Bachelor's degree, preferably in commerce or marketing
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