Chef de Rang - Excelsior Hotel Gallia

Serve food courses and alcoholic beverages to guests, set tables according to event type and service standards, and answer menu questions. Communicate with the kitchen regarding wait times, re-cook orders, and product availability while recording transactions in the MICROS system. Check in with guests to ensure satisfaction, maintain cleanliness of work areas and china, and complete closing duties including restocking and turning off lights. Present physical checks to guests and process payments. Follow all company and safety policies, report accidents or unsafe conditions, and complete required safety training. Ensure uniform and personal appearance are clean and professional while maintaining confidentiality and protecting company assets. Welcome and acknowledge all guests, anticipate service needs, assist individuals with disabilities, and speak with clear, professional language.