Chef de Brigade F/H
$37,000–$39,000 year
On-siteParis, Île-de-France, France
Job Summary
Welcome guests to the lobby, register arrivals, and promote hotel products while ensuring compliance with brand standards. Manage the Ambassador team for arrival and guest experience, handling replacements, training, and performance evaluations. Resolve guest disputes, conduct cash controls, and collect outstanding balances. Edit daily reports and apply sales strategies to optimize occupancy and average room rates. Maintain lobby cleanliness and ensure smooth check-in/out flows. Requires French and English proficiency, a hospitality diploma, and Opera system knowledge.
Required Qualifications
- Expérience dans l'hôtellerie de grande capacité
- Anglais : lu, parlé, écrit
- Diplôme Ecole Hôtelière BTS - BTH ou équivalent
- Connaissance informatique (Opera, Marsha, Pack Microsoft Office)
- Rigueur et méthode d'organisation
- Motivation et dynamisme
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