Chat Support Specialist – Hungarian language
On-siteBelgrade, Central Serbia, Serbia
Belgrade, Central Serbia, SerbiaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Respond promptly and professionally to player inquiries via live chat, resolving issues related to accounts, deposits, and withdrawals. Ensure compliance with iGaming regulations and responsible gaming policies while maintaining accurate logs and following up on unresolved queries. Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction. Work independently during night shifts in a fast-paced, highly regulated environment. Join our international iGaming team in central Belgrade with access to top-tier training, a supportive culture, and a competitive salary with commission.
Required Qualifications
- Fluency in Hungarian language
- Good command of English language (B2 level or higher)
- Ability to work independently, manage time effectively, and stay focused during night shifts
- Location: Belgrade, Serbia (On-site)
- Employment Type: Full-time
Desired Qualifications
- Previous experience in customer support, ideally within iGaming, is a strong plus
- Familiarity with CRM/chat platforms is a plus
- If you're enthusiastic, customer-focused, and fluent in German, we'd love to hear from you!
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