Chat & Community Support Specialist
$31,200–$43,680 year
Remote · Seattle, Washington, United States or Sacramento, California, United States
Seattle, Washington, United States or Sacramento, California, United StatesRemoteFull Time$31,200–$43,680 yearMid LevelNo RequirementUnknown
Type
Full Time
Level
Mid Level
Education
No Requirement
Company size
Unknown
Job Summary
Handle live chat inquiries on the NoGigiddy platform, respond to community posts in spaces like Discord and Facebook, resolve common issues with accuracy and warmth, escalate complex issues with documentation, contribute to the help center, flag trends to product teams, and maintain a consistent, empathetic support tone across all touchpoints; familiarity with support tools (Intercom, Zendesk, Crisp or similar) is a plus.
Required Qualifications
- No degree required
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