Chase UK Product Director - Platform
On-site · London, England, United Kingdom
Job Summary
Product Director for Chase UK’s Platform unit leading platform strategy and product management lifecycle across cross-functional teams. Owns platform roadmap, KPIs, and platform-as-a-product practices to drive scale, operational excellence, cost efficiency, security, and reliability. Collaborates with engineering leads to translate requirements into platform features, balances stakeholder interests, and shapes platform architecture and direction. Hands-on and strategic, with a track record of building and scaling infrastructure platforms, launching products, migrations, and maintaining high-quality live services while delivering new features. Domain expertise includes cloud platform infrastructure, PaaS, DevEx, FinOps, SDLC, events streaming, databases, secrets management, platform reliability, incident management, and security. Strong prioritisation, governance, and communication skills to align technical and non-technical stakeholders and drive the platform vision to meet business goals.
Required Qualifications
- 7+ years of platform product leadership or technical product leadership in software
- Track record of implementing platform-as-a-product across large cross-functional teams
- Domain expertise in cloud platform infrastructure, PaaS, DevEx, FinOps, SDLC and key platform capabilities such as events streaming, databases and secrets management
- Deep understanding of platform reliability, stability, high availability, performance, service levels, security and platform operations such as incident management
- Partner with engineering leads to drive the platform vision, establish platform KPIs and agree areas of investment to meet the quality expectations of our business
- Define the platform product roadmap based on customer feedback, industry insights and business demands including product launch and platform expansion
- Own the product management lifecycle from start to finish, embed new processes and a technical product discipline across the product management team
- Communicate the platform value proposition, quarterly plans and strategic priorities to stakeholders
- Proven ability to prioritise competing demands, manage stakeholder expectations and make pragmatic trade-offs to the roadmap when required
- Experience in financial services or FinTech is preferred
- Experience launching financial products such as payments or core banking applications
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