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Groupe RMOPosted 56 months ago

Chargé(e)s de Recouvrement Terrain Beni Mellal

On-siteBeni Mellal, Béni Mellal-Khénifra, Morocco

Full TimeEnterprise

Job Summary

Analyze debtor files to prepare field visits and execute client trips to collect information such as addresses and identification numbers. Conduct situation analyses with debtors to negotiate and invite repayment, then process dossiers until cash collection validation. Manage the portfolio by prioritizing collections, adhering to predefined schedules, and following treatment scripts. Ensure vehicle return upon non-payment and submit daily reports to the supervisor. Target daily, weekly, and monthly collection metrics while maintaining ethical standards and contributing to team performance improvement.

Required Qualifications

  • Formation niveau BAC +2/3
  • 1 ou 2 ans d'expérience en recouvrement

Desired Qualifications

  • Nombre de dossiers traités par jour/semaine/mois
  • Taux d'encaissement/objectifs
  • Délais de traitement des dossiers/objectifs
  • Degré de tenue des engagements et promesses
  • Respect de la déontologie
  • Niveau de participation à l'amélioration du rendement de l'équipe

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