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AmplifonPosted 1 month ago

Chargé·e de Clientèle Secteur Paramédical (H/F/X) - Metz et Montigny - CDD 35h

On-siteMontigny-lès-Metz, Grand Est, France

ContractLargeHealthcare Tech

Job Summary

Manage client journeys from initial reception through appointment planning and after-sales service, acting as the primary point of contact to ensure exceptional experiences and high satisfaction levels. Coordinate audioprosthetists' schedules to support shared center objectives, while overseeing inventory management, compliance tasks, and store merchandising. Maintain accurate client data within the center's database and foster strong, trusting relationships with customers. This role supports the center's leadership in the hearing care sector, offering competitive compensation and a Top Employer environment with continuous training opportunities.

Required Qualifications

  • Expérience antérieure dans un rôle de service à la clientèle en face à face
  • Orientation client avec des compétences interpersonnelles et de communication
  • Bonnes compétences organisationnelles et de planification et aptitude à travailler de manière autonome
  • Bonnes compétences en informatique et à l'aise avec les changements dans les systèmes informatiques
  • Bonnes compétences en administration

Desired Qualifications

  • Une formation complète sera également fournie

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